Most VLS projects will proceed in the following fashion:
 

• • Initial Contact and Conflicts Check – You may contact us directly by telephone at 1-877-727-7176 or submit an online project request. One of our project managers will then contact you by telephone to discuss your project. If you have used VLS in the past, your previous project manager will be assigned to your project, if possible. We will also run a conflicts check to ensure that your project does not create a conflict of interest.
  
  

  
  • Defining the Scope of Your Project – In your initial meeting with a VLS project manager, you will define the specific outcomes you need to achieve, identify your timetable, and provide an estimate of the time that should be spent on the project. You will also be asked to provide us with a sample form of the final work product you are requesting, if possible. For example, if your project involves a motion and supporting memorandum, we would like to see how your firm typically formats these documents and presents information to the Court.
   

  
  • Project Quote and Acceptance – After you have conferred with a VLS project manager, you will receive an e-mail containing a project quote and payment link. If you have not yet registered your account at our website, you will also receive a user name and password. If the project quote meets with your approval, you will be asked to post the project price to begin work on your project.
   

  
  • Account Registration – Account registration can occur at two different points in your interaction with VLS:

  • a. If you do not wish to submit a project request to VLS right away, you may nonetheless register for a free account to take advantage of the free practice efficiency tools located on our website. Your free account registration will allow you to log in and view the materials and updates we have created to assist lawyers in increasing the efficiency of their practices.

    
    b. If you have submitted a project request you will receive account information that will allow you to log in to supplement or modify an existing project, as well as review quotes and invoices.

     

   

  
  • Milestone Tracking – After your project has been initiated, you will be able to contact your project manager directly to check the status of your project.

   

  
  • Delivery of Final Work Product – When your project is complete, you will receive an e-mail advising you of project completion. VLS provides your project as both a pdf file and Microsoft Word file for download. (Other formats can be provided at your request.) Your completed projects are stored indefinitely within your account for later access at your convenience.
   

  
  • Special Projects – If you have a special project, such as a large document or discovery review, we ask that you contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it directly to coordinate the logistics and pricing of your project. VLS maintains offices in Washington and New Mexico, where physical documents can be shipped and processed. Or we can arrange for you to upload the documents to our secure server if they are already in digital format.